Calculate logo churn rate — the percentage of customers (logos) that cancel in a given period. Distinct from revenue churn which weights by contract size.
Calculate logo churn rate — the percentage of customers (logos) that cancel in a given period. Distinct from revenue churn which weights by contract size
Each component has a specific meaning:
Note: Interpret the logo churn rate result against the thresholds and context described above.
Enter the revenue churn which weights by contract size for the scenario you are assessing. Calculate logo churn rate — the percentage of customers (logos) that cancel in a given period. Distinct from revenue churn which weights by contract size. Use the logo churn rate result to inform your calculation.